Terms and Conditions

Acknowledgment and acceptance of terms and conditions

By accessing, browsing or using this Web Site, you agree to these terms, conditions and disclaimers as amended from time to time (“Terms & Conditions”) and acknowledge that you have read and understood these Terms and Conditions. By purchasing an item from this Web Site you expressly agree to be bound by these Terms and Conditions.

www..thepetteacher.com.au may amend these Terms and Conditions from time to time. Any amendment will be effective immediately. Your continued use of this Web Site after any amendment becomes effective constitutes an agreement by you to abide and be bound by these Terms and Conditions, as so amended.

Liability Disclaimer

I understand that working with animals is not without risk to myself, my pet, or any other human or animal that may be present. Some animals to which exposure may occur may be difficult to control and may be the cause of injury even when handled with the utmost care and caution.
I agree to disclose any previous issues of aggression displayed by my pet this includes attempted bites or actual bites that have occurred in the dog’s history of ownership before a consultation
I hereby waive and release The Pet Teacher, the Trainer, the Trainer’s assignees, agents, and heirs, and any assistants; from any liability of any nature for any injury or damage which I, my dog, or any other human or animal may suffer, including specifically, but without limitation, any injury or damage resulting from the actions of any dog, including my own.
I expressly assume the responsibility for my dog and the risk of any such damage or injury while in attendance at any training session or other function conducted by the Trainer, or whilst on the training grounds, my property, or other such property as training sessions may occur at from time to time.
I assume all responsibility resulting from the actions of my dog concerning injury sustained by any other person or dog as a result of the actions of my dog.
I hereby agree to indemnify and hold harmless, of any claims of injury, expense, costs, or damages caused by my dog
I understand that the recommendation of any other product of service is not a guarantee of my satisfaction with that product or service.

Cancellations and Refunds

Group classes, private training and behavioural consultations may need to be rescheduled from time to time due to safety issues, weather or other events outside the instructor's control. In this instance, your booking is not cancelled but rather postponed to a later date.
Cancellations for private lessons and behavioural consultations on your behalf with less than 72 hours notice are not refundable. “No shows” are not refundable. Your appointment can be rescheduled with advanced notice.
Once you have commenced a group class it is not refundable. If you miss a lesson, it cannot be partially refunded, and cannot be rescheduled, you may not be able to make it up at a later date but we will endeavour to make this occur or provide an alternative pet for you to practice within the event your animal may not attend lessons due to illness. However, if we can not provide any other alternative you will be supplied with the information you have missed.
You are not eligible for a refund in full in any circumstance. Any refunds issued are less costs already incurred, e.g. at a minimum – PayPal or Stripe transaction and administrative fees.

Payment Plans & Training Packages

You understand that by agreeing to a payment plan, or training package you have committed to the full length of the training program as stated in the service description.
You understand that you are responsible for payment in full, whether it is a one-time payment or payment plan, regardless of whether you choose to complete the training program.
No partial refunds are given for training packages if you choose not to complete the program or do not use your training package within the specified time frame stated in the service description.
In all scenarios that lead to unsuccessful debiting of a payment plan (e.g. payment cancellations, change in payment method, lost or stolen cards, cancelled or expired cards) no further services will be rendered until a successful payment is made. You may not be permitted entry to a group class.
Where payment has not resumed successfully before your next scheduled class or lesson, your enrolment can be cancelled. Your position in the course was forfeited. No refunds are given for previous payments or services rendered.
The payment processor is Square Reader
The Pet Teacher Services does not store or retain your personal or card information details

Coronavirus Safety

I understand that changes in service due to the Coronavirus are not grounds for cancellation and that The Pet Teacher services reserve the right to change the mode of service delivery (for example, from in-person to online) as deemed necessary and responsible by the Pet Teacher services
I warrant and represent that I will remain aware of and abide by local law, public health orders and public guidance on reducing COVID-19 exposure, and will follow best practices about The Pet Teacher services’ regarding social distancing and sanitation, including: Remaining 1.5m apart, adhering to 1 person per 4m2 rules, adhering to a maximum number of persons in attendance, washing hands for 20 seconds with soapy water, applying hand sanitiser, not touching other people’s equipment, coughing or sneezing into an elbow, washing or sanitising hands after coughing or sneezing, wearing a face mask, not coming to class or going ahead with private training or consultations if I or anyone else in the household at which I reside have symptoms including cough, sore throat, fever, shortness of breath, fatigue, loss of taste or smell, runny nose, headache, muscle or joint pains, nausea, diarrhoa, vomiting.

Disclaimer

The information contained on this Web Site is provided by The Pet Teacher service in good faith on an “as is” basis. The information is believed to be accurate and current at the date the information was placed on this Web Site.
None of The Pet Teacher services makes any representation or warranty as to the reliability, accuracy or completeness of the information contained on this Web Site (including in relation to any products or services) and none of them accepts any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained on this Web Site. To the fullest extent permitted by applicable law, The Pet Teacher service disclaims all representations and warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Pet Teacher service makes no warranty that the Web Site or any products or services advertised on the Web Site will meet your requirements, or that the Web Site will be uninterrupted, timely, secure or error-free.
You expressly acknowledge and agree that The Pet Teacher does not control other users of this Web Site or the suppliers of goods and services purchased from this Web Site and The Pet Teacher is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part including delivery time variability or faulty goods purchased.
No advice or information, whether oral or written, obtained by you from or through this Web Site creates any warranty not expressly made in these Terms and Conditions.
Information on this Web Site relating to products and services has been prepared in accordance with Australian law for the supply of goods and services in Australia only. This information may not satisfy the laws of any other country. To the extent that it does not satisfy the laws of the country in which you reside or from which you are accessing this Web Site, it is not directed at you and cannot be relied upon by you and you are unable to order any goods from this Web Site. If you do, you agree to indemnify The Pet Teacher service for any losses, costs, expenses or damages The Pet Teacher service may suffer as a consequence.

Copyright

Unless otherwise indicated, copyright in the information on this Web Site is owned by The Pet Teacher service All rights reserved. This site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by The Pet Teacher service. You may download a single copy of the information on this Web Site and, where necessary for its use as a reference, keep a temporary copy in your computer’s cache and make a single hard copy of that information. Except as permitted under the Copyright Act 1968 (Cth) or other applicable laws, no part of the information contained on this Web Site may be otherwise reproduced, adapted, performed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without the specific prior written consent of The Pet Teacher service.

Reviews and Comments

The Pet Teacher services may enable visitors to its sites to post reviews of and comments on products featured on this Web Site.
If you post reviews or comments on this Web Site, you grant to The Pet Teacher services, a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such reviews and comments throughout the world in any media. You expressly waive in favour of The Pet Teacher services and any other person authorised by The Pet Teacher services all moral and similar rights in any jurisdiction which you have or acquire in respect of such reviews and comments.
You also grant to The Pet Teacher services and its related bodies corporate, directors, officers, employees and sub-licensees the right to use and publish your name, which you will be required to submit with any review or comment, in connection with that review or comment.
You agree not to post any review or comment that contains any unlawful, criminal, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind or which violates or infringes upon the rights of any person. You may not leave a review of our services if you have not expressly used or paid for our services. If you do, you agree to indemnify aThe Pet Teacher services for any losses, costs, expenses or damages that The Pet Teacher services may suffer as a result.